Our promise
We will always do our best to help in any way we can. At the heart of this activity is you, our customer. Do not hesitate to contact us if you feel that you have not received the best possible service.

Important note: Most of the articles, are exclusive worldly dioramaPresepe because they are manufactured by us, so it is a very difficult job, of maximum precision and reliability. Our policy provides for maximum precision and super quality, if the product does not reflect precision and does not pass the test of undisputed quality, it is not shipped, this can result in a few days of delay in shipments of very complex orders and large quantities, on the other hand the goods will always be perfect and 100% useful !!!
We ask you for some patience if the goods are not shipped on the same day, but normally if the products are all available, the next day they are shipped regularly.

Make a purchase
Making a purchase couldn’t be easier. Just browse our website, click on any item you want to buy and put it in your shopping cart. After finishing the selection, click on “Checkout” and you will be asked for some details we need in order to fulfill the order.

Product description
Each product on this website is listed based on its product description. We take all reasonable care to ensure that all details, descriptions and prices of the products that appear on the website are correct at the time the relevant information was posted on the website.

Payment options
PayPal, STRIPE, bank transfer and other payments that can be automatically selected based on the country of origin

Cancellation, returns and refunds
If for any reason you are not completely satisfied with your purchase, please notify us immediately and return your purchase within 7 working days of delivery, not used and in its original packaging along with the receipt and reason for the return. We will change it or offer you a refund for the full value of the order, including shipping costs. It is your responsibility to return the items to us and at your own expense. We cannot refund the return shipping costs paid by you, except for defective items. We are not responsible for items returned by post and suggest that they be sent by registered delivery.

Shipping costs

During the checkout you will be asked to select the shipment that you most consider appropriate. it will not be automatic, but it will be your concern to select the one that best meets your needs, So if you want a normal shipment select the one most economical,while if you want a very fast shipment and with a priority on processing the order itself, of course the price becomes higher.